Shipping policy

Shipping Policy – Trustvik

At Trustvik, we work with certified global suppliers to offer high-quality products delivered directly to your doorstep. Shipping times may vary depending on product availability and the warehouse fulfilling your order.

Order Processing Time
All orders are processed within 8–23 business days.
A confirmation email with tracking information will be sent once your order has shipped.

Estimated Delivery Times
Delivery times depend on the fulfillment warehouse:
• United States warehouse: 5–12 business days
• European warehouses: 7–15 business days
• China warehouses: 10–25 business days

These delivery times are estimates and may vary depending on demand and carrier performance.

Order Tracking
Once your order ships, you will receive a tracking number. You can track your package using the link sent to your email.
For assistance, contact us at: raulcastellanosvargas@gmail.com

Customs, Delays & High-Demand Seasons
During high-demand seasons (Black Friday, holidays), delivery times may be longer.
Trustvik is not responsible for delays caused by customs processing, weather conditions, or courier issues.

Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders placed with incorrect addresses that result in failed delivery cannot be refunded.

Multiple-Item Orders
If your order includes multiple items, they may arrive in separate packages depending on warehouse availability.

Questions
If you have any questions regarding your order or shipping, please contact us at: raulcastellanosvargas@gmail.com